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Turnstiles


Our Services


We provide a wide range of services to assist in your choice of product. Site visits provide the ideal way to survey the project however we are pleased to work from supplied technical drawings, site photographs or sketches.
Estimates and fixed price quotations are supplied free of charge as standard.

Site visits are charged at our standard rates and will be pleased to provide a cost for this service.
Please find below the range of services that are available for both supply only and fully installed products.



Stock and Availability.

Within our warehouse in Scotland we store a wide range of turnstiles, gates and barriers with most on a next day despatch subject to cleared funds.
The most popular models are restocked on a regular basis and we normally have at least one or two stock units of the more specialised items.
Barrier work can be supplied on standard lengths or cut to order. Infill panels of Perspex and glass can also be supplied, please note we do not supply glass panels outwith the UK unless by special order. Glass etching can also be supplied.


Technical Support.

Technical support is primarily supplied with the comprehensive installation and maintenance manuals that are supplied with your purchase or project.
In the event that you need further assistance or support then you can contact our in-house engineering services department by phone @+44 141 945 4243 or support@directionaldata.co.uk
We can also supply engineers to oversee your entry control project from design to commissioning.


Installation.

Installation can be supplied to both national and international customers. We will be pleased to advice the most cost effective method. We also have access to installation contractors on a national wide basis that are fully trained on our products.
We can also assist you on any self install projects that you may be undertaking.
Please contact us for further information on our installation services.


Delivery and Packing.

One of our primary objectives is to make sure that your products and goods arrive in good condition. The majority of our products are packaged in wooden or cardboard export quality packaging. Please advice if you need further protection for example for goods to be stored at construction sites etc. Please note full height assembled units are delivered on a two pallet systems with shrink-wrap protection only.


National Palletised Delivery

Turnstiles, gates and barrier work are normally supplied on a palletised delivery system. It may be necessary for larger units that you have access to a fork lift system for unloading. Please advice us if you have any specific delivery requirements or restrictions. We supply this service at cost price, we will be pleased to supply goods ready for collection by your own specific courier at no cost.


International Sea and Airfreight Delivery

Our despatch department is full experienced in the packing and despatch of goods for both international, land, sea or airfreight.
We work with one of Scotland’s leading freight forwarding companies to ensure that your consignment is delivered to the agreed location, on time and at the pre-agreed rate complete with all the appropriate paper work.
Please note you will have to take into account the cost to clear customs and any other taxes or local delivery charges that may be applicable to your consignment


Integration

We can ensure that all our turnstiles will operate with any existing identification or access control system you have at the moment. And if you don’t have an existing system then we can install our very own system to suit your requirements


Installation Teams

We have installation teams who will fit the turnstiles and ensure all software for the identification and access control system is operating correctly.


Maintenance Contracts

We offer maintenance and repair contracts on a range of products to ensure your security systems are kept in good working order when you need them most. We offer tailored maintenance and service packages to suit our customers’ individual needs. Contract customers will be our priority, ensuring a quick, reliable and efficient service is provided, even during peak times.


Manufacturing

Finishing of the product RAL colours, finishes, Panel inserts, Access integration solution (barcode, key fob etc)


Our Service Guarantee

We want to ensure you’re completely satisfied with the product and service you receive from us. We will never compromise on the standards of products we manufacture and source. We only ever use the highest quality ethically sourced materials to ensure the highest standard of physical security.